Emotional intelligence (EQ) has been an important topic in business and organizational leadership for decades. It’s equally important in the health care business. Health care administrators can develop their own EQ skills, and they can also promote EQ in their organizations via employee training. These industry leaders will discover that EQ allows better relationships between colleagues and patients while also improving overall organizational performance.
To learn more, check out the infographic below created by the Regis College Master of Health Administration program.